Refund policy

Refund & Return Policy

“100% Customer Satisfaction is our priority”

At Zenvique, we strive to provide high-quality products and a smooth shopping experience.

We offer a 3-day return and replacement policy for damaged, defective, or incorrect products.

To be eligible for a return:

- The item must be unused and in its original packaging.

- You must provide an unboxing video or clear images as proof.

Non-returnable items:

- Used products

- Items damaged by misuse

- Products without original packaging

Return Process:

- Contact us within 5 days of delivery at zenviquesupport24@gmail.com

- Share your order details and proof

- Our team will verify and initiate the process

Refunds:

- Refunds are processed after product inspection

- It may take 5–7 business days to reflect

Cash on Delivery charges are non-refundable.

Zenvique reserves the right to reject returns that do not meet our policy conditions.

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